All purchases made through www.edgeglow.shop require immediate payment via our secured checkout system. We accept Visa, Mastercard, American Express, and PayPal. Your payment must clear before we begin processing your fashionable finds. In rare cases where payment authorization fails, we reserve the right to cancel your order without prior notice. For international fashionistas, currency conversion fees may apply based on your bank's policies - we recommend checking with your financial institution before making international purchases of our trendy collections.
After completing your stylish selection, you'll receive an automated order confirmation email to the address provided during checkout. This email serves as your official receipt and contains all the glamorous details about your purchase including item specifications, pricing breakdown, and shipping information. We strongly recommend reviewing this confirmation carefully as it represents the binding agreement for your fashion-forward purchase. Should you spot any discrepancies in your order details, please contact our style specialists at [email protected] within 24 hours of placing your order to ensure we can make it right.
While we maintain real-time inventory tracking of our chic collections, occasionally hot items may sell out faster than expected due to overwhelming demand from our fashion-conscious customers. In such rare style emergencies, we will notify you via email within 48 hours of purchase. You may choose to wait for restock (typically 2-3 weeks) or receive a full refund to shop other trendy pieces. We cannot guarantee the availability of any specific size, color, or style displayed on our website as our collections are constantly evolving to bring you the latest fashion trends.
Your fashion haul typically requires 3-5 business days for careful processing and quality checks before shipment. During peak seasons or major sales events, processing may extend to 5-7 business days as we ensure each piece meets our high style standards. Once dispatched, domestic deliveries generally arrive within 7-14 business days, while international shipments may take 14-21 business days depending on customs clearance in your country. You'll receive a shipping confirmation email with tracking information when your stylish package leaves our facility - perfect for counting down the days until your fashion upgrade arrives!
We want you to love your Edge Glow pieces as much as we do, which is why we accept returns within 21 days of delivery for store credit or exchange. Items must be unworn, unwashed, and in original packaging with all tags attached - just as you received them. Final sale items and accessories are non-returnable to keep our prices fashion-forward. To initiate a return, simply email [email protected] with your order number and reason for return. Our style team will provide detailed instructions and a prepaid return label if eligible. Refunds for approved returns will be processed within 10 business days of receiving the returned merchandise, giving you credit to shop our newest arrivals.
All prices for our trendy collections are displayed in USD and include applicable value-added taxes where required by law. We reserve the right to adjust prices without prior notice to reflect current fashion market trends, currency fluctuations, or supplier cost variations. If you placed an order before a price change, you'll be charged the amount shown at checkout - no surprise charges for our valued customers. Promotional discounts cannot be combined unless explicitly stated in our style promotions. International fashion lovers should note that any duties, taxes, or customs fees are the customer's responsibility.
For any questions about your stylish purchase or our fashion collections, please contact our customer style team at [email protected]. We typically respond within 48 hours during business days to ensure you get the fashion advice you need. When contacting us about your order, please include your order number and relevant details so we can provide the most fashionable solution to your inquiry. Business Address: