At www.edgeglow.shop, we deliver fashion-forward styles with playful precision. Our shipping process combines reliability with the vibrant energy of our collections, ensuring your statement pieces arrive ready to dazzle while providing clear expectations at every step.
Every order receives meticulous attention in our fulfillment center, typically processed within 3–5 business days after payment confirmation. During peak seasons (holidays, major sales events), processing extends to 5-7 business days to accommodate high demand while maintaining our quality standards. You'll receive email notifications at [email protected] with real-time updates, including any unexpected delays beyond our standard timeframe.
Domestic shipments within the U.S. require 7–14 business days via standard delivery after processing. International destinations (Canada, UK, EU, Australia) require 14–21 business days, accounting for customs inspections and our commitment to damage-free transit of delicate fabrics and embellishments. These extended windows ensure your trendy pieces arrive in perfect condition through our specialized carrier network.
We currently ship to: United States, Canada, United Kingdom, European Union countries, Australia, Japan, and select Middle Eastern markets. Available destinations will display during checkout based on current logistics capabilities.
We proudly offer standard free shipping on all orders — no minimum purchase required.
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We are committed to offering transparent, hassle-free shipping — every order ships free, always.
All international orders may be subject to customs duties, taxes, or fees which are the customer's responsibility. For EU/UK/Australia orders over $300, we prepay VAT/GST. Unclaimed parcels incur a $15 restocking fee plus return shipping charges. We recommend checking local import regulations before ordering limited-edition or high-value items.
Signature confirmation is required for all deliveries containing items valued over $150. Three delivery attempts will be made before items return to our facility, with reshipment fees of $15 domestic/$40 international applying. For security reasons, we cannot deliver to PO boxes or freight forwarding addresses for our premium collections.
Interactive tracking links are emailed upon dispatch, with special handling indicators for delicate materials. Our style support team at [email protected] provides personalized shipping updates and can assist with customs documentation for international shipments upon request.
Limited-edition capsule collections require 7-10 business days for special packaging before shipping. Holiday closures (December 20-January 5) pause all shipments. Extreme weather conditions may trigger temporary holds at our climate-controlled partner facilities until safe transit resumes.